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But this is in my opinion only because they have not been around for that long and also because they don't advertise as much as some of the other online casinos do. The casino re launched its web site in April with a new sleek sophisticated image featuring a detailed help section, practical advice on payment methods and payout's reviewed monthly. Then in June the software lobby was redesigned to complement its recently upgraded casino software, which now offers over 70 of the finest casino games available online. Casino Manager Kate Berkeley and her experienced support team have also gained the respect of players with loyalty promotions, effective communication and excellent customer service, which is reflected in VIP’s high retention rate. When recently asked to identify the main reason for VIP’s success Ms Berkeley stated “In the past, cash rewards and other high value bonuses were reserved only for high rollers.
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